Telehealth, also called telemedicine, is the use of technology to meet with a doctor virtually through your computer screen, phone, or another device.
The process is simple. After you request a virtual appointment, your provider sends a calendar invite with a link to digital registration forms (more information below). You complete the forms and, using the link provided, meet your provider online on the date and time specified in your invitation.
In addition to receiving high-quality health care without going to the doctor’s office, there’s another benefit: You don’t have to be in the same location as your physician.
If you live a distance from your primary care physician or specialist, you can still get the medical care you need in a comfortable, convenient way through telehealth.
With telehealth, you use videoconferencing so that you have a face-to-face meeting with your provider — like you’re sitting together in your doctor’s office.
You register online, where you can submit your symptoms, allergies, medications, medical history, and ID cards prior to your first teleconference visit with your doctor.
Your doctor manages your medications and sends your prescriptions electronically to your preferred pharmacy.
You can receive many of the services normally provided in the office, but you need to check with your provider to learn exactly which services they offer via telehealth. It includes: mental health, rashes, colds, viruses, weight-loss treatment, follow-up visits, well-child visits and prescriptions.
In the case of a medical emergency, however, you need to seek care at your local urgent care facility or hospital emergency department.
Telehealth adds convenience to several situations. For example, if your child needs a mental health evaluation, the team can send the questions they’ll ask two days before your telehealth appointment.
In addition, if your doctor determines the need for a vaccination during your child’s telehealth appointment, you can simply schedule an in-office visit afterward.
The goal at Pediatric Care of Four Corners is to meet your child’s health concern needs as quickly and easily as possible.
Some insurance companies cover telehealth, while others don’t. Additionally, some states require insurance companies to reimburse at the same rate as they cover for in-person appointments. In most states, Medicaid covers telehealth. Check with your insurance provider to find out if you’re covered.
As of March 6, 2020, Medicare is paying providers across the United States to provide telehealth services due to the COVID-19 crisis. However, this Medicare coverage may be a temporary benefit.
Telehealth not only keeps your child safe, but it’s an added time-saver for you as a parent. You don’t have to miss work, juggle other commitments, or commute to the office. You can simply log in to your telehealth appointment from your current location.
Additionally, your doctor can diagnose and treat your child in a more timely manner, which can speed up the healing process.
A telehealth appointment can involve video conferencing, or in some cases, it can just be a phone call with a series of questions for you to answer. At Pediatric Care of Four Corners, the team uses doxy.me, a simple, free telemedicine platform. There is no download required, and you can access it from your phone, laptop, or any device. It is HIPAA-compliant so you can rest assured that your appointment is confidential.
Simply call the team at Pediatric Care of Four Corners, and they will send you an email link for your telehealth visit. When it’s time for your telehealth appointment, you log on to the platform and join the meeting room with your child’s doctor.
Your child’s doctor evaluates their symptoms for an accurate diagnosis and prescribes any care instructions or prescription medications, if needed. To have a successful telehealth experience, it’s best to have plenty of light in the area where you’re making the call. You should also be free from distractions, such as noises in the background, barking dogs, and people talking loudly around you.
If your child has health concerns and needs help immediately, call the office at Pediatric Care of Four Corners or book online. They quickly respond with an email with a link to your telehealth visit.